AI employees for hospitality businesses
Guest communications, review responses, booking follow-ups, and operational reports — handled by AI, approved by your team.
Deliver five-star communication at scale
In hospitality, guest experience is everything — and that experience starts well before check-in. SendToTeam provides AI employees that draft personalized booking confirmations, pre-arrival messages, review responses, and follow-up communications — helping you maintain exceptional service without overwhelming your staff.
Guest communication throughout the journey
Your AI communication employee drafts messages for every stage of the guest experience — from booking confirmation to post-stay follow-up. Each message reflects your brand's warmth and attention to detail.
- Booking confirmation and pre-arrival information
- Welcome messages with local recommendations
- During-stay check-in communications
- Post-stay thank you and review requests
Review management
Online reviews make or break hospitality businesses. Your AI employee drafts thoughtful, personalized responses to guest reviews across Google, TripAdvisor, and Yelp — each response reviewed by your management team before posting.
Operational reporting
Track occupancy rates, guest satisfaction trends, and revenue metrics with AI-drafted operational reports. Spend less time in spreadsheets and more time on the floor.
Why hospitality businesses choose SendToTeam
- Personalized guest communication at every touchpoint
- Professional review responses that protect your reputation
- Automated follow-ups that drive repeat bookings
- Everything reviewed by your team before it goes out
Marcus
Market Analyst
Monitors competitors weekly, tracks market trends, and delivers clear reports so you always know where you stand.
Sarah
SDR & Outreach Lead
Researches prospects, writes personalized outreach, manages follow-up sequences, and books meetings on your calendar.
Emma
Content Writer
Writes blog posts, social media content, email newsletters, and marketing copy that matches your brand voice.